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Outdated, slow data pipelines created delays
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Integration of new data sources was inefficient
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Hindered Saks' ability to innovate quickly
In 2021, Saks, a luxury retail brand, sought to transform into a digital-first company. Facing challenges with their outdated data infrastructure, Saks struggled with slow ETL pipelines that delayed data-driven decisions. The company faced bottlenecks, complex enterprise service bus management, and inadequate data integration from new sources, taking weeks or months which hampered their ability to innovate as a luxury e-commerce platform.