This company provides aflexible e-commerce platform that caters to different business needs like B2B, B2C, and marketplaces. It integrates with various systems and offers features like cloud readiness, composable commerce, and IoT integrations, allowing businesses to scale and adapt to evolving customer demands.
Spryker claims that they offer amodular and customizable commerce stack with next-generation cloud capabilities that scale with your business.
Composable Architecture
Spryker claims that their composable architecture with packaged business capabilities allows businesses to optimize costs, meet customer demands, and drive digital transformation.
Industry Recognition
Spryker claims to be recognized by industry leaders such as Gartner, IDC, and Forrester for their innovative commerce solutions.
Digital sales saw a growth of 35% within the first six months.
45%
Customer satisfaction increased by 45% post-platform launch.
1.
Situation
In 2010, STAUFF, a leader in manufacturing hydraulic components, faced limitations with their legacy e-commerce solution. They needed a flexible platform to keep up with the digital demands of their B2B customers and drive growth.
2.
Task
STAUFF aimed to launch a scalable and customer-centric e-commerce platform to streamline their complex buying processes and improve customer satisfaction, addressing the needs of their B2B customer base.
3.
Action
STAUFF, in collaboration with Spryker and diva-e, redefined their digital B2B commerce experience. They implemented Spryker's B2B Suite, which includes multi-language support, advanced account management, and seamless ERP & CRM integration to enhance the customer journey.
4.
Result
Within six months, STAUFF successfully relaunched their e-commerce platform, resulting in increased orders and customer satisfaction. Future plans include expanding into digital marketplaces using Spryker's capabilities. Statistics show a significant rise in digital revenue streams.
Keywords
B2B COMMERCE
E-COMMERCE PLATFORM
CUSTOMER-CENTRIC
DIGITAL TRANSFORMATION
MULTI-LANGUAGE SUPPORT
ERP CRM INTEGRATION
BULK ORDERING
DIGITAL MARKETPLACE
STAUFF
SPRYKER
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1.
What type of eCommerce solution do you offer (traditional, headless, PWA, API-first, open-source, SaaS, etc.)?
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2.
How does your platform integrate with our existing tech stack (ERP, CRM, CDP, ESP, payment gateways, PIM, OMS, etc.)?
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3.
What level of customization and flexibility does your platform offer for storefront design and checkout experiences?
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4.
Does your platform support omnichannel commerce (social commerce, marketplaces, in-store POS, BOPIS, mobile commerce, etc.)?
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5.
How does your platform handle site speed, scalability, and high-traffic events (Black Friday, flash sales, etc.)?
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6.
What payment methods and gateways does your platform support, and how does it handle international currencies and taxes?
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7.
What built-in SEO, marketing, and conversion optimization features does your platform offer?
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8.
How does your platform support mobile commerce and progressive web apps (PWAs)?
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9.
What security, compliance, and fraud prevention measures do you provide (PCI-DSS, GDPR, CCPA, fraud detection, SSL, etc.)?
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10.
What analytics and reporting tools do you provide for tracking sales, customer behavior, and campaign performance?
