Toki helps marketers to enhance customer retention and acquisition through incentivized engagement activities, paid memberships and referral programs, thus increasing organic revenue and customer loyalty.
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1.
What types of loyalty programs do you support (points-based, cashback, tiered, subscription, gamification, referral, etc.)?
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2.
How does your platform integrate with our existing eCommerce system (Shopify, Magento, WooCommerce, Salesforce Commerce Cloud, etc.)?
Toki has not completed their Blurbs FAQs
3.
Can customers redeem rewards both online and in-store (if applicable), and do you support omnichannel engagement?
Toki has not completed their Blurbs FAQs
4.
How does your platform personalize rewards and offers based on customer behavior and purchase history?
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5.
Do you support integration with marketing automation tools (Klaviyo, HubSpot, Braze, Iterable, etc.) for loyalty-driven campaigns?
Toki has not completed their Blurbs FAQs
6.
How does your platform track and report loyalty program performance (customer retention, redemption rates, CLV impact, etc.)?
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7.
What fraud prevention measures do you have in place to prevent loyalty abuse?
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8.
How flexible is your rewards catalog, and can we customize point redemption options (discounts, gift cards, exclusive products, experiential rewards, etc.)?
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9.
Do you offer customer segmentation and loyalty tiers for VIP and high-value customers?
Toki has not completed their Blurbs FAQs
10.
Can your platform integrate with social media and advocacy programs for referral-based rewards?