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Exhance

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"Maximize post-purchase Revenue and Customer Loyalty."

This company provides solutions that enable businesses to increase revenue and customer loyalty by utilizing order confirmation pages. They offer tools for revenue enhancement, white label programs, and loyalty lead generation. The solutions are easy to implement and don't disrupt customer experiences, allowing businesses to drive repeat purchases and capitalize on ancillary revenue without needing first-party data.
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Exhance's Website Claims...
Our AI found these claims on Exhance's website.
Unlock new revenue streams
Exhance claims that they boost your bottom line by unlocking new ancillary revenue and driving repeat purchases.
Simple implementation required
Exhance claims that their solutions are straightforward, requiring minimal IT resources and don't disrupt customer journeys.
Enhance customer loyalty
Exhance claims that they can drive repeat transactions and grow your loyalty program with their end-to-end solutions.
BlurbSTAR Case Study
Exhance & Leading Daily Deals Marketplace
Marketplace increased revenue without affecting customer experience.
4%
Increased Profitability
25%
Profit Margin Increase
1.
Situation
Daily Deals Marketplace Faces Challenges
→
Popular daily deals marketplace seeks growth.
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No additional investments wanted for growth.
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Balance needed between profit and customer experience.
A leading online marketplace specializing in daily deals across travel, dining, and entertainment faced specific growth challenges. Despite their popularity, they sought ways to increase revenue and profitability without additional investments or disruptions to their operations. They required a strategy that would ensure sustained growth by effectively balancing customer experience with profitability. This was the context under which they partnered with Exhance to explore and implement innovative solutions.
2.
Task
Implement Revenue-Enhancing Programs
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Design solution for secondary revenue.
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Avoid operational disruptions in revenue generation.
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Balance profitability and customer experience.
Exhance was tasked with designing and implementing solutions that would assist the marketplace in generating secondary revenue streams. The goal was to achieve this without causing any operational disruptions or needing more investments. Additionally, there was a need for a marketing tool that wouldn't compromise the customer experience while enhancing profitability. This called for innovative solutions that could seamlessly integrate into existing customer journeys and broaden the revenue spectrum for the marketplace.
3.
Action
Solutions with High ROI Potential
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Implemented subscription cashback program on confirmation pages.
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Introduced upsell leisure rewards for higher revenue.
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Simple integration with minimal management required.
Exhance introduced a market-leading subscription cashback program which was offered to customers on their confirmation pages. This strategic placement enhanced the program's visibility and potential across all service areas. Furthermore, an upsell leisure rewards product was presented on subscription acknowledgement pages and to existing members, capturing additional revenue. These actions allowed the marketplace to market lower cash margin, higher frequency products efficiently. The solution was simple to implement, required minimal management resources, and did not affect core site revenues.
4.
Result
Significant Profitability and Revenue Gains
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Profitability increased by 4%.
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33% of partners saw new revenue growth.
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Profit margin rose by 25%.
The implementation of Exhance's solutions resulted in substantial financial gains for the marketplace. Profitability increased by 4%, demonstrating the effectiveness of the implemented strategies. Furthermore, 33% of the partners reported ancillary revenue from the new setups. The profit margin saw a significant upturn with a 25% rise, showcasing the success and ease of deploying these enhanced revenue solutions without impacting primary revenue streams. These results underscored the value of innovative martech solutions in driving profitability.
Keywords
DAILY DEALS MARKETPLACE
REVENUE ENHANCEMENT
SUBSCRIPTION CASHBACK PROGRAM
UPSELL LEISURE REWARDS
PROFIT MARGIN INCREASE
The Blurbs FAQs
Exhance hasn't answered their category questions yet.
1.
What types of loyalty programs do you support (points-based, cashback, tiered, subscription, gamification, referral, etc.)?
Exhance has not completed their Blurbs FAQs
2.
How does your platform integrate with our existing eCommerce system (Shopify, Magento, WooCommerce, Salesforce Commerce Cloud, etc.)?
Exhance has not completed their Blurbs FAQs
3.
Can customers redeem rewards both online and in-store (if applicable), and do you support omnichannel engagement?
Exhance has not completed their Blurbs FAQs
4.
How does your platform personalize rewards and offers based on customer behavior and purchase history?
Exhance has not completed their Blurbs FAQs
5.
Do you support integration with marketing automation tools (Klaviyo, HubSpot, Braze, Iterable, etc.) for loyalty-driven campaigns?
Exhance has not completed their Blurbs FAQs
6.
How does your platform track and report loyalty program performance (customer retention, redemption rates, CLV impact, etc.)?
Exhance has not completed their Blurbs FAQs
7.
What fraud prevention measures do you have in place to prevent loyalty abuse?
Exhance has not completed their Blurbs FAQs
8.
How flexible is your rewards catalog, and can we customize point redemption options (discounts, gift cards, exclusive products, experiential rewards, etc.)?
Exhance has not completed their Blurbs FAQs
9.
Do you offer customer segmentation and loyalty tiers for VIP and high-value customers?
Exhance has not completed their Blurbs FAQs
10.
Can your platform integrate with social media and advocacy programs for referral-based rewards?
Exhance has not completed their Blurbs FAQs
Exhance
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