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Mejuri relied heavily on Meta for marketing.
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Incrementality testing with Haus revealed lower efficiency.
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Existing customers were major revenue source.
Mejuri, a prominent fine jewelry brand, relied heavily on Meta for their marketing efforts, especially focusing on lower funnel strategies to drive conversions. They engaged with Haus to conduct incrementality testing to measure the effectiveness of their Meta campaigns. To their surprise, despite strong organic traffic and customer loyalty, the lower pipeline tactics failed to meet their expected incremental return on ad spend (iROAS) goals. Mejuri's marked dependency on existing customers for revenue pointed to a potential gap in reaching new audiences. The collaboration with Haus aimed to shed light on the untapped potential within their Meta strategy and improve their overall marketing efficiency.